The company's values express the personality and founding characteristics of the Group that extend beyond brands, activities and cultures. They are based on five main pillars:
We are committed to companies, employees and merchants, working to understand and anticipate their needs as effectively as possible and align our services and our programs with their changing expectations. We relentlessly fine-tune every last detail until 100% of our customers would recommend us to their friends.
Business excellence requires respect. For this reason, we work proactively, accountably and honestly with our customers. We express our gratitude and our recognition every day to our colleagues. We efficiently use the resources provided to us by our shareholders. And we offer products and services that create value for all of our stakeholders in society as a whole.
Imagination stimulates innovation and gives rise to progress. Every day, we let our creativity run free to inspire and connect companies, employees and merchants in the working world, both today and tomorrow.
Our customers want their interactions with us to be simple and easy. We strive to be straightforward in everything we do and transparent in everything we say.
Edenred’s entrepreneurial spirit drives growth and spreads the Group’s pioneering ethos to the new territories that we set out to explore. It strengthens local empowerment while continually pushing us to higher levels of business excellence.
Respect for Edenred's culture and values is a prerequisite for generating sustained and profitable growth.
CHAIRMAN AND CHIEF EXECUTIVE OFFICER OF EDENRED