Please read the instructions to get the most out of it.
Activation of an Edenred Mastercard®
Before you use the card for the first time you have to activate it.
1. Dial 0700 1 333 6 and choose menu Card activation;
2. Enter the 16-digits number of the card, followed by #;
3. Enter the activation code (код за активиране), from the front side of the carrier of the card, followed by #;
4. Enter the PIN that you desire. Remember it. You will need it for shopping.
You can check your balance by the telephone and online through your account - Log in
1. Dial 0700 1 333 6 and choose Check your balance;
2. Enter 16-digits number of the card, followed by #;
3. Enter your PIN, followed by #;
4. Hear your balance.
Registration of an Edenred Mastercard®
To manage your card online (balance check, transaction history, card block) you have to make a registration.
1. For registration click here;
2. Enter 16-digits number of the card and choose Next (Напред);
3. Fill in your data and choose Next (Напред);
4. You will see a confirmation note that the card is registered.
5. To manage your card online you have to create an account. Choose Next (Напред).
How to create an account
If the card is registered but you still don't have an account, click here.
1. Enter 16-digits number of the card and your e-mail and choose Send (Изпрати);
2. Fill username and password, choose your secret question and answer and choose Send (Изпрати).
1. To log in your account click here;
2. Enter your username and password and choose Enter (Влез).
Registration of an additional (second, third, etc) card
If you want to manage all your cards from one account
1. Log in your account here;
2. Fill username and password and choose Enter (Влез);
3. Choose Card registration (Регистрирай карта);
4. Enter 16-digits number of the new card
1. If you have forgotten your PIN, you need to sign in to your profile here;
2. Enter a username and password and press Enter (Влез);
3. Select from the Forgotten PIN menu;
4. Select the map and select Next (Напред);
5. The system will generate a 4-digit code to reset the old PIN. Remember him. It is valid for 24 hours;
6. Call 0700 1 3336, select option 3 - Forgotten PIN and follow the steps;
6.1. Enter your 16-digit card number, followed by #;
6.2. Enter the 4-digit zeroing code, followed by #;
6.3. Enter the new PIN that you desire followed by # and remember it, because you will need it for shopping.